Return Policy

All returns must be made within 30 days of the original purchase and accompanied by a valid receipt. In order to receive a refund, returns must be made within 14 days of the original purchase. Otherwise, an exchange or in-store credit will be issued. All pieces eligible for return must be in original condition. No cash returns will be made. On items originally purchased using cash or check, a refund will be issued on eligible items in check form. Our return policy is also stated on the bottom of the invoice you received with your purchase.

Privacy & Security Policy

In an effort to protect both the privacy of our valued customers and the integrity of our company as a whole, Brooks Diamonds has implemented the following Privacy and Security policy. Information collected through the Brooks Diamonds website is stored securely and is not distributed nor sold to third party vendors. This information is used to help us better serve you and your requests.When registering with Brooks Diamonds as a new user, you will receive a unique user name and password. This log-in information is provided to you and is designed to keep your personal information secure.

Please contact us with any questions you may have about our store policies.