Fantastic service from Stacey and her colleagues. Brooks Diamonds was the first store I went to searching for the perfect engagement ring. After visiting a few other stores, it was a clear choice that Brooks Diamonds provided the best service. Stacey is extremely knowledgeable, and taught me a lot about diamonds that I was unaware of. She was extremely helpful in choosing the ring and diamond, and my fiance could not be happier with the choice. The speed of service was also great. It took just over two weeks for the ring to be ready for pickup. Further, we needed the ring to be taken down a size, and it was ready in less than a day. I would 100% recommend Brooks Diamonds to anyone around the Pittsburgh area.
I had such a wonderful experience at Brooks Diamonds. Stacey really took great care of me. I was in a little bit of a time crunch with getting the engagement ring, but Stacey took her time and found me a ring that was truly above and beyond the competition. In the end my girlfriend loved the ring and she said yes!!! Thank you Stacey!!!
My fiancé just purchased my engagement ring from Brooks Diamonds, and it is AMAZING!! He said that the experience was fantastic and that Stacey is a true professional with excellent service. The quality of the diamonds is beautiful, and I would highly recommend going to her for any/all of your diamond needs! Two thumbs up
I have been a customer for Brooks Diamonds for many years—and I have to say the owner Stacey is extremely knowedgeable and just a joy to work with. Her selection of jewelery is amazing and I just love going to her showroom so see all her latest styles. I’ve sent all of my family and friends to see her and they all have said the same thing….they love her and she makes the entire diamond-buying process a wonderful experience, and once you are a customer of Brooks Diamonds….she treats you like family and a customer for life!!
Brooks Diamonds has an amazing and diverse selection of jewelry at truly competitive prices. Their products are the highest quality and best designs around. When I buy jewelry, I buy at Brooks Diamonds. I always recommend them to my fashion-conscience friends. You cannot go wrong with jewelry from Brooks Diamonds.
Just wanted to take a moment to recognize and say thank you for all your efforts with our engagement. Words can not express the gratitude and happiness for a job well done and over the top efforts! When Bryan told me what you had done, I was truly in awe! With Bryan being deployed and not always in town, we just can not thank you enough for working with him, pleasurable service, going above and beyond to create a beautiful memory and start our lives together. Thank you so much for being so wonderful! The ring is gorgeous and I can’t stop looking at it! Looking forward to doing more business with you! With Thanks and appreciation!
Stacey found the diamond for my engagement ring and it is LITERALLY the most gorgeous diamond I have ever seen. I get stopped on the street with people wanting to look at it. She worked with us diligently to find it. I pestered her with a million emails and phone calls and she was so attentive and sweet and gave us the best suggestions. Had we gone with what we originally wanted it would not have looked right. She steered us in the right direction and we couldn’t be happier. Her jewelry in the store could not be more stylish. You can’t find anything from her collection anywhere else. If you could give a number above a 10 for customer service I certainly would give it to her. Overall it was the best experience and we will be life long customers!
I have gone to Brooks Diamonds now for a few years and absolutely LOVE working with Stacey!! She is very easy to work with and truly cares about you and making sure you are happy with the end product. Her assistant Rachael is very helpful and they are both so pleasant and fun!! Stacey is very professional yet so down to earth that you always feel comfortable when working with her. Overall, she is honest, truthful and very caring, making sure that the jewelry you are purchasing is nothing but the best!! We love Brooks Diamonds for the quality of the jewelry and the personalized service!!! ~Dana and Kevin
I would never go any place else than to Brooks Diamonds. Stacey is the most helpul, honest, attentive sales person. I actually lost my engagement ring shortly after I was married and she did everything she could trying to get a replacement for me. She is always responsive to my emails, phone messages, or whatever I need at any time for any reason. I highly recommend Stacey and Brooks Diamonds for all your jewelry needs!
I have known Stacey Brooks for over 10 years and she is one of the nicest, most honest people I know. Her service is the absolute best and her prices can’t be beat.
I highly recommend working with Stacey at Brooks Diamonds. She was very patient and responsive in helping me design an engagement ring that my fiance absolutely loves. Over a month long period, she provided me with several options within my budget, and offered sound advice without pressuring. It was a pleasure working with her.
As a business owner, I always appreciate when another business gives me caring service with integrity. I really cannot say enough about our experiences at Brooks Diamonds and with Stacey Brooks. We have also appreciated Rachael who is always there with kind assistance. Stacey truly cared about our getting a good product and when she was not happy with my ring, she returned it to the artist for improvement!! We always feel so taken care of and have now purchased jewelery from Stacey on 5 different occasions. She is attentive, has great products at fantastic prices. Stacey leads from the heart….that is a nice bonus when you are purchasing a gem for your gem!!
I bought my fiance’s engagement ring from Stacey. She was the first store of about 5 that I went in to shop for rings. She was by far the most helpful, friendly, and understanding of all the places I went to. The overall experience was perfect. She made me feel very comfortable, like I was talking to a long-time friend about buying a ring for my future bride. I would highly recommend shopping at Brooks Diamonds. Best customer service and WAY better prices than the competitors!
My fiance and I received great personal attention at Brooks Diamonds. Stacey was very helpful and knowledgeable in explaining all about the diamonds. I love the ring and the price was unbeatable. It is absolutely gorgeous!
Stacey is a true pleasure to work with. You don’t get this kind of customer service from anyone else. She will go above and beyond to make sure you are satisfied with your purchase. When I started shopping for engagement rings, I heard about the Clark Building downtown. Brooks Diamonds was the first store I stopped in; Stacey gave me a lesson on shopping for diamonds and the perfect ring. I then went to about 4 other stores before returning back to Brooks Diamonds to buy that perfect ring for my perfect woman. Stacey had the best prices and the best looking jewelry. My fiance gets compliments on her ring almost on a daily basis. A year later, we went back to Brooks to purchase our wedding bands. Again, we could not be happier with the price, quality, and overall experience we received from Stacey and her staff. I highly recommend everyone to shop at Brooks!
I would highly recommend to any guy looking for a ring to only go to Brooks Diamonds. Stacey made my experience very personal. I told her what I was looking for and she made it a reality. She answered emails around the clock and worked around my schedule to make my engagement perfect. My fiancé was floored when she saw her ring! Stacey seemed to go above and beyond being our jeweler, she even wanted all of the details of our engagement making us feel extremely special. She was not only interested in providing us with a ring, but providing us with an experience, and making a memory. My fiancé has already taken the ring in twice to be cleaned/polished and received excellent service.
Stacey was a huge help and made me feel confident that I was getting great value in a beautiful engagement ring. Her store was the first I browsed and after visiting multiple competitors I found she had the best price for comparable rings in the first price she quoted. Will definitely go back for future jewelry purchases as Stacey made the process stress free.
I highly recommend Brooks for purchasing your engagement ring, wedding rings and even special jewelry gifts!!! I wouldn’t go anywhere else. They will help you through every step of your purchasing process!! Stacey is awesome and will give you top notch customer service!!
My fiancee and I were extremely satisfied with the customer service, professionalism, and the overall experience of picking out the perfect wedding bands. Stacey and Missy were incredibly knowledgeable and helpful. They also helped me easily pick out the perfect engagement ring (which happened to be the first engagement ring Stacey showed me and the first ring I saw in my in-person search) while working within my budget. Not only is the jewelry beautiful but the craftsmanship is excellent.
Stacey and her team are absolutely great to work with!! They find you what you need in your price range. Finding the right engagement ring wasn’t easy, but after going to Brooks, I wish I went there first. Me and my fiancée have been repeat customers and it’s great to know we have a place we can go anytime to find the right gift.
The #1 place for engagement rings in Pittsburgh! I did all the running around and searching on the internet. But, nothing beats seeing the diamond in person and having someone with 20 yrs experience telling you all the do’s and don’ts to get the biggest bang for your money. If you want the nicest ring at the best price… Brooks Diamonds is your place. In fact, they just won “Talk of the Town” Customer Service Award in 2013.. for the 3rd year in a row…. need I say anymore!!
Excellent prices, fantastic service and the best selection in Pittsburgh! Stacey is the best and is always getting in new, exciting pieces that you won’t find anywhere else. She is on top of the trends but is also skilled in the classics and her vast experience really shines through. I send all of my friends to see Stacey for engagement rings and wedding bands and I won’t shop anywhere else when I’m looking for something new.
LOVE STACEY!!!! My parents buy a lot of jewelry from here and everything has always been amazing!!! So amazing that I went for my wedding band and Stacey was amazing. Helped me find a ring to match my custom designed engagement band. Was so quick, I was shocked. Will never go anywhere else, and I drive to see her from Ohio.
Stacey is unbelievable. She is so fun to do business with and she really knows her beautiful products. I got the most beautiful , high-quality diamond and such a great price. I would recommend her to everyone I know. She is a great person.
Stacey is so easy to work with, and I trust her with all of my jewelry needs/questions. I would highly recommend going to see her especially if you’re in the market for an engagement ring.
Brooks Diamonds is the BEST jeweler in Pittsburgh! The customer service and quality is excellent second to none. We received the best quality diamond that we could wish for and the prices could not be beat.
Stacey Brooks is a great jeweler, and person. You cannot go wrong buying your diamonds/jewelry here. I bought my wifes engagement ring, band, and also a pair of earrings here…and Stacey was incredibly helpful, affordable and fair. She bent over backwards to make sure we were happy, even going as far as to come in on a sunday when my wife was out of town so that I could secretly pick up the ring without her knowing. She has a customer for life with us!
Stacey is a pleasure to work with!! She is creative, knowledgable, and very friendly. Recently I took some old, sentimental pieces to her to create a ring for my daughter to give to her at her wedding shower. The results were amazing and my daughter now has a beautfiul piece of jewelry to treasure. Thank you Stacey!!
Stacey, I cannot thank you enough for helping Matt pick out my beautiful engagement ring. It is absolutely incredible! He continues to speak very highly of his experience! I look forward to coming back to Brooks Diamonds for our wedding bands and more! Thanks again! Rachel Zinger and Matt Godfrey
Stacey is the BEST!! My boyfriend and I just met with Stacey this past weekend and we had a great experience!! She showed us the best diamonds in our price range and we couldn’t believe it! She is so personable and the best jeweler around!! I can’t recommend her enough!
This is the best and only place in Pittsburgh to get real, high quality jewelry at the best prices. Their jewelry is always on the cutting edge with great styles that you won’t find at a mall jeweler. But the best reason to shop there is because of the owner Stacey Brooks who is incredibly knowledgeable and has been in the business for 20 years. She knows so much about diamonds and really knows how to help you buy the right stone. Her customer service is amazing and I recently moved away and have not found a local jeweler that even comes close….thank God they are on line! Please check them out, you will not be sorry!
Stacey came so highly recommended that my fiancé and I came all the way from Raleigh, NC to meet with her. We thought we knew exactly what we wanted until we saw Stacey’s selection. She showed us a few rings to get an idea of what we liked. She then pulled out a setting and a diamond that she thought we would love and she was exactly right. When I put the ring on my finger we didn’t want to look at anything else because she was able to exceed all of our expectations. She was so knowledgeable and honest that we felt that we had known her for years immediately after meeting her. Stacey knows her business and her customers so well that she was able to help us find the ring of our dreams. After the initial meeting I was no longer a part of the process. She worked diligently with my fiancé to ensure that it was absolutely perfect for me. I didn’t see the finished product until he proposed. I was completely blown away. The ring is so beautiful that people that I barely know have asked to take pictures of it. Everyone’s reaction has been the same…stunning. I would recommend Stacey to absolutely anyone. The drive to Pittsburgh was worth every second of it. I know we would’ve never found a ring this perfect without Stacey’s help. We will be going back for our wedding bands, anniversary rings, any occasion!
Rachael did a great job in helping me pick out that perfect gift for my girlfriend! She made the process an absolute great experience! I bought an amazing ring that I have yet to see something similar elsewhere. And my girlfriend ABSOLUTELY LOVED IT! I even went back and bought the matching necklace for her for her birthday! Probably get the matching earrings next! Amazing service, great selection, good prices, I will be sure to go back anytime I need a great gift in the in future! Thanks Rachael! Keep up the great work!
Stacey did a wonderful job of helping me choose the best engagement ring for my fiance. She loved it and I was able to get her more of a ring than I thought I could afford. We will definately be going back to her for our wedding bands. I would Highly recommend going to her